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- We want to provide you with general tips on how to handle offers.
- We want to help you understand the “Do’s and Don’ts.”
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- ALWAYS read, print, or make a copy of the terms & conditions.
- ALWAYS read the terms & conditions completely for any hidden or added charges.
- ALWAYS make sure you understand the terms & conditions.
- ALWAYS make sure you agree to the terms & conditions.
- NEVER enter account numbers or give other sensitive personal financial information, unless you can validate the authenticity of the requestor.
- NEVER enter or give account numbers, unless you are certain you can pay the cost of the order and/or product.
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- ALWAYS print or write down the details of your order for your records.
- ALWAYS make sure to deduct the cost of the order from your bank account.
- ALWAYS keep the customer service phone number for updates on your order status.
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- ALWAYS safeguard your sensitive information (even at home).
- ALWAYS shred personal and financial information before discarding it.
- NEVER store your sensitive information on your computer.
- NEVER leave sensitive materials out (i.e. checkbooks and account statements).
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- ALWAYS contact Customer Service immediately if you want to cancel the order.
- REMEMBER the terms & conditions should include a specific cancellation period. If not, beware.
- REMEMBER only the designated Customer Service Center will have the tools to access information about your order.
- ALWAYS allow Customer Service at least 24-48 business hours to contact you back.
- ALWAYS use and follow all their means of communication.
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We hope you find these tips and information helpful. If you have questions or need updates on your orders, please remember we are here to help you.
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